The Admissions Process
Admissions
An experienced, professional intake coordinator will be available to answer questions regarding treatment, length of stay, what to bring, our family program and transportation to the facility. For outpatient services, please call one of our three clinics: Bronx outpatient clinic at 718-653-1537; Carmel outpatient Clinic at 845-704-6133 or the Queens outpatient clinic at 718-520-1513.
Arms Acres makes every attempt to accommodate our patients with varying types of disabilities, including Deaf and Hard of Hearing, and visual disabilities. Please inform us in advance about any accommodation needs you may require, such as American Sign Language (ASL) interpretation, in order for Arms Acres to help you access our services.
All information is kept confidential. We are here to answer your questions and help you with your concerns.
The Intake Process
Compassionate, professional intake staff will begin the admission process by gathering information about the patient’s background, physical and mental health, legal issues, and alcohol/substance abuse history. Insurance will be verified, and an admission date will be set.
Arms Acres will work diligently to ensure a seamless and expedient admission. It is important to note that bed availability changes rapidly, from hour to hour. Patients are scheduled for admission as soon as possible.
View our What To Bring Checklist
or view our downloadable What To Bring PDF
View our release of information form
